Delivery and returns


If you wish to return your product, please use the return slip you should have received with your parcel (if you've lost it, or did not buy online, please click here for a downloadable version). Please make sure you also include proof of purchase. We will refund if posted within 14 days, or exchange within 28. Unfortunately (due to high postage prices) for international exchanges we will need to charge you for the second postage.

Our policy for Christmas returns must also include proof of purchase, and all purchases for Christmas must be returned prior to the 22nd of January for an exchange, or 13th January for a refund.

Return Address: 33 Wadeson Street, London, E29DR


Within the UK

  • Small Parcel £3.95 (e.g a single t-shirt or up to two pairs of boxers)
  • Medium Parcel £5.95 (e.g. a waistcoat or a jumper, or a combination of smaller items)
  • Large Parcel £10.95 (e.g. a large order of multiple items)

These prices reflect the tiers for the sizing of our parcels, allowing for the space each of our garments will take up. We send all products with signature required, so they will need to be signed for at the door. Items should arrive in 3-5 working days from the date of order. For alternative postage options, such as if you want Next Day Special Delivery, please place your order over the phone, Monday to Friday 10am - 6pm.

The delivery of each Fedora will be £15. This will include a classic Christys' box.

International Delivery

As with our UK postage, international delivery is insured and will need to be signed for.

Most of our international deliveries will be sent with Royal Mail, which uses weight bands to determine costs. For example, a large jumper will be in the 501 to 750g weight band, while two pairs of boxer-shorts fit into the first. Our International delivery pricing is now as follows:

Within the EU

Up to 500g£11.95
501 to 750g£13.95
751 to 1250g£15.95
1251 to 1500g£17.95

Delivered in 5-10 working days

World Zone 1 (i.e. America, Canada, most of Asia and Africa)

Up to 500g£12.95
501 to 750g£15.95
751 to 1250g£21.95
1251 to 1500g £24.95

Delivered in 5-10 working days

World Zone 2 (i.e. Australia, New Zealand, Fiji, Papua New Guinea, etc)

Up to 500g£13.95
501 to 750g£16.95
751 to 1250g£23.95
1251 to 1500g£29.95

Delivered in 5-10 working days