Security & privacy
Maintaining your privacy and the security of your information are among our highest priorities.
We don’t ask you to give us any information about yourself before you reach the checkout area of our site, unless you choose to do so. You may want to sign up to receive special offers and news about new clothing styles and colours.
As with all shopping websites, when you place an order we will ask you to input personal information about you. We need this information to process your order and to allow us to tell you about any delays or problems. We’ll ask you if you would like to be told about special offers and updates by email – you can choose whether or not to receive these.
THE INFORMATION WE COLLECT:
- Name – so we know what to call you
- Email address – so we can email you order confirmations, delivery delays, offers etc
- Billing address – for the purposes of validating your card (for your security and ours)
- Delivery address – so we know where to deliver your products
- Telephone number – so we can contact you if we have a problem with your order
- Credit card details – we only ask for these when you place an order.
All our data collection processes are governed by the UK’s Data Protection Act. We will NOT allow any third party (ie any other business or individual) to access your account or personal information. The information you give us simply allows us to provide you with a good, reliable service.
We can completely take you off our mailing list, but that means you will no longer receive information about new products and promotions. If you want to do this, just email us at firstname.lastname@example.org
We use the latest secure server technology to ensure your information is protected to the highest standards available.
We use encryption to safeguard your credit card information and we will only accept orders from web browsers that permit communication through Secure Socket Layer (SSL) technology. This means you cannot inadvertently place an order through an unsecured connection. Most web browsers above version three support this security.
This encryption makes it virtually impossible for unauthorised parties to read any information that you send us.
The encryption technique we use is the highest standard available for e-commerce and certified by either Thawte or Verisign, two of the world’s most respected certification bodies for internet firms.
Cookies are small text files that websites send to your computer so that when you go back to the site it can recognise you. Think of a cookie as an internet user’s identification card. Cookies let the site bring up information relevant to you, for example your name, past orders etc.
Cookies are not computer programs, and can’t read other information saved on your hard drive. They cannot be used to disseminate viruses, or get a user’s email address, etc. They only contain and transfer to the website as much information as the users themselves have disclosed to that website.
We use session cookies to keep track of your current shopping session and to store items you have added to your shopping bag. If you do not accept session cookies you won’t be able to use this website properly.
DATA OVER THE INTERNET
We may use a third-party service provider to serve ads on our behalf across the internet and sometimes on this site. They may collect anonymous information about your visits to our website, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services.
This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major websites. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user.
If you would like more information about this and want to know your choices about not having this anonymous information used by a third-party service provider, please visit our third-party service provider’s website.